Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jamarcus Fartsniffer

Jamarcus Fartsniffer

May 21, 2025

3  out of  5
rating by Jamarcus Fartsniffer
"Staff was a bit angey but everything else was ok"
We responded:
"Hi Jamarcus Fartsniffer, we take feedback seriously and always aim to provide excellent service. We have no record of a transaction or interaction matching your review, and would appreciate the opportunity to learn more. Please contact us directly at (605) 224-4173 so we can better understand your experience. Thank you."
Profile photo of Rayya Hofer

Rayya Hofer

May 21, 2025

5  out of  5
rating by Rayya Hofer
"Thank you for telling us about insurance i had a very good time!"
We responded:
"Rayya, Thank you so much for the 5-star review! We’re thrilled you had a great experience with us. Becki"
Profile photo of Audrey

Audrey

May 21, 2025

5  out of  5
rating by Audrey
"Gave helpful information about insurance."
We responded:
"Audrey, We truly value your kind words and support! Thank You."
Profile photo of Sadie Nesladek

Sadie Nesladek

May 21, 2025

5  out of  5
rating by Sadie Nesladek
"Got to learn good information about insurance"
We responded:
"Sadie, Thanks for the awesome review!"
Profile photo of Faun Van Bockel

Faun Van Bockel

May 14, 2025

5  out of  5
rating by Faun Van Bockel
"I feel they always take me whether it is my car. Life insurance and home insurance. They have friendly staff who are always willing to help."
We responded:
"Thank you! You made our day. We appreciate you and your family. Becki"
Profile photo of MP

MP

May 2, 2025

5  out of  5
rating by MP
"Melissa is easy and great to work with! Really appreciate the knowledge and quick responses provided by the State Farm team in Pierre - would recommend them for any and all of your insurance needs!"
We responded:
"Thank you for the 5-star review! Customer service is so important to us. Thank you for recognizing Melissa. She is a rock star! Becki "
Profile photo of WildSLS_530

WildSLS_530

April 3, 2025

5  out of  5
rating by WildSLS_530
"I loved working with Rebecca! She is definitely my favorite she had lots of charisma when answering the phone! I love that when working with people!"
We responded:
"We so appreciate your 5-star review! Thank you."
Profile photo of Joe Yanity

Joe Yanity

March 31, 2025

4  out of  5
rating by Joe Yanity
"The Allstate office in Pierre SD was a pleasure to deal with. We moved from Fl to here and were thrilled with the service and attention we received. Nice people and a convent location."
We responded:
"Thanks Joe! Service is #1 to us. Welcome to Pierre. We are so happy you choose Pierre and our office. Thanks Becki"
Profile photo of Tamryn Smith

Tamryn Smith

March 21, 2025

5  out of  5
rating by Tamryn Smith
"I got a Zesto’s card"
We responded:
"Drive safe Tamryn! "
Profile photo of Danny Kleis

Danny Kleis

March 21, 2025

5  out of  5
rating by Danny Kleis
"Jake 😁😁😁"
We responded:
"Danny, We are glad you enjoyed Jake!"
Profile photo of Kimberly Brehe

Kimberly Brehe

March 21, 2025

5  out of  5
rating by Kimberly Brehe
"John Sterling met all my needs!!! Was very patient and easy to work with 😊"
We responded:
"Thanks so the 5-star review! We strive to provide the best customer service. Always happy to help!"
Profile photo of Brandy Hansen

Brandy Hansen

March 18, 2025

1  out of  5
rating by Brandy Hansen
"I tell you what.. I have had nothing but issues with state farm lately. Nathan is rude and just stops responding to you. They all stick together even when they are wrong and you can prove it. They start off nice and then when you are trying to figure stuff out and get to the bottom, they are rude."
We responded:
"I’m sorry to see this Brandy. We do our very best to explain questions to everyone’s satisfaction. I’m sad we weren’t able to meet your expectations on your question. Becki "
Profile photo of Melissa Schimke

Melissa Schimke

November 12, 2024

5  out of  5
rating by Melissa Schimke
"We are so pleased with the fast and painless service we received when we filed a comprehensive claim! John Sterling took care of everything!! Thank you John and Potrzeba Agency! State Farm was there when we needed you!"
We responded:
"Thank you Melissa. We are so happy you are back on the road!"
Profile photo of Sophie Badger

Sophie Badger

August 1, 2024

5  out of  5
rating by Sophie Badger
"Nice"
We responded:
"Thanks Sophie, Emiley is fantastic to work with! Thank you."
Profile photo of aubrey

aubrey

August 1, 2024

5  out of  5
rating by aubrey
"Amazing service"
We responded:
"Aubrey, Thanks for the 5-star review! "
Profile photo of Jesse Boyer

Jesse Boyer

August 1, 2024

5  out of  5
rating by Jesse Boyer
"She's the best she was in my drivers ed teaching us"
We responded:
"Awesome Jesse! Drive safe from all of us at Potrzeba State Farm. "
Profile photo of Jude Swartos

Jude Swartos

July 11, 2024

5  out of  5
rating by Jude Swartos
"Good"
We responded:
"Thanks Jade! 🎉"
Profile photo of Savannah Swisher

Savannah Swisher

July 11, 2024

5  out of  5
rating by Savannah Swisher
"She was really nice and sweet and I got to take a picture with Jake from state farm"
We responded:
"Thanks Savannah. We really appreciate your 5-star review!"
Profile photo of Eden Branch

Eden Branch

July 11, 2024

5  out of  5
rating by Eden Branch
"I loved this. I might get insurance thru this"
We responded:
"Eden, Thanks for seeing us today!"
Profile photo of Campbell Swaetos

Campbell Swaetos

July 11, 2024

5  out of  5
rating by Campbell Swaetos
"Brang Jake from State Farm🤩🤩"
We responded:
"Campbell, So glad u enjoyed Jake. We love him too!"
Profile photo of Brayten Hall

Brayten Hall

July 11, 2024

5  out of  5
rating by Brayten Hall
"Very nice"
We responded:
"Brayten, Thanks for your 5-star review! It means a lot to us."
Profile photo of ErotiCuts If it grows I groom it

ErotiCuts If it grows I groom it

June 19, 2024

3  out of  5
rating by ErotiCuts If it grows I groom it
"Friendly staff, however way way too expensive for my wallet! In which most all insurance companies are way too expensive! However the staff was very friendly and put up with me anyhow 😁 Thank you!"
We responded:
"We appreciate your review! Customer service is very important to us, so we love that you noticed! The insurance industry is changing and it is important to keep up to date. "
Profile photo of Autumn Stout

Autumn Stout

May 16, 2024

5  out of  5
rating by Autumn Stout
"Becki and her staff are absolutely wonderful to work with. They provide excellent customer service and advocate for their customers. Becki and Emiley (along with Eric, a local State Farm adjuster) recently helped me reach a positive resolution to a hail damage claim on my home. I appreciate their prompt communication and assistance throughout the claim process, which can be confusing. I highly recommend Becki as an agent!"
We responded:
"Thanks so much Autumn! We really appreciate your 5-star review. Working with you has been great on our end too. When you are happy, we are happy! "
Profile photo of KreepyKutie XD

KreepyKutie XD

May 4, 2024

5  out of  5
rating by KreepyKutie XD
"She answered our entire Driver's Ed classes questions and spoke very clearly and precisely. She was very polite and came in on a Saturday for us! 10/10!"
We responded:
"So glad you enjoyed Emiley at Driver Education! Drive safe!"
Profile photo of Cosmic Blossom :]

Cosmic Blossom :]

May 4, 2024

5  out of  5
rating by Cosmic Blossom :]
"State Farm is cool"
We responded:
"Thank you for spending time with us! "